Jaisalmer

Payment and other policies

Payment terms & policies:

• 50% of the total package value is to be paid in advance.
• Other 50% complete payment at least 7 days before DOJ.
• Travel ticket fares are to be paid in full in advance as per the client’s requirements.Change of date up to 10 days before DOJ on extra chargeable as applicable

General terms & conditions:

• The above-mentioned Itinerary is completely interdependent on weather conditions, so please make sure you pay heed to the cab driver’s suggestions.
• The cab and the driver are not available for personal purposes, you can always ask to hire with payment as agreeable by the driver and owner.
• The meals are solely on the buffet system, anything ordered apart from the buffet will have to be paid directly by the guests.
• Just Traventure will not be held responsible for delays in Flights or Buses. Please make sure you take considerable time to manage your availability at the prerequisite timing
• Rates mentioned above are valid for Indian nationals on independent booking or confirmation only after initial payment/booking amount.
• Hotel rooms shall be booked in the base category of the hotel, if an aforementioned hotel is out of room the room shall be booked in a similar hotel with proper intimation to the client.
• Rates may change with changes in room category and travel preferences. It will be intimated prior to the booking.
• Please take full responsibility for your belongings as the driver and JUST Traventure cannot be held responsible for losses that occurred on the trip.
• Just Traventure assumes no responsibility for any malfunction/wear and tear to your clothes, supplies, or other belongings while in the camp/hotel. Just traventure is not responsible for any injuries caused during the trip due to any unforeseeable circumstances.
• Just traventure is not responsible for any loss of personal belongings and or damage to camp/hotel properties, the latter will have to be completely borne by the guests.
• Packages price does not include any meals apart from the above-mentioned, cost for tips, medications, and satellite calls. Other transportation assistance apart from what is mentioned above. All other expenses are to be borne by the guests.

Cancelation & Refund policies.

• A flat 20% cancellation fee is levied on any cancellation beyond 24 hours from the payment confirmation.
• A 50% Cancellation fee is levied if canceled on or after 25 days before DOJ.
• A 90% cancellation fee is levied if canceled on or after 7 days before DOJ.
• In case of a no-show, 100% of the total value is non-refundable.
• Travel ticket cancellation will be solely based on government norms or the concerned company’s criterion.
• No refund shall be applicable on unutilized services once the time window has passed.
• If a trip is canceled at the last minute due to a natural disaster or unforeseeable circumstances (such as floods, earthquakes, landslides, or attacks), Just Traventure will have a voucher issued for up to 60% value of the booking. The voucher can be used for the same or a different package over a year.