Just Traventure's company Data & Privacy Policy

The terms “We” / “Us” / “Our” / ”Company” individually and collectively refer to JUST TRAVENTURE and the terms “You” / ”Your” / “Yourself” refer to the users. This domain name justtraventure.com (“Website”), including the related mobile site and mobile application (hereafter referred to as “Platform”). 

We welcome you to www.justtraventure.com. We are committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy provides detailed information about what we collect and how, we use, process, and protect your personal information.

  • By using or accessing the Website, the User hereby agrees with the terms of this Privacy Policy and the contents herein. If you disagree with this Privacy Policy please do not use or access our Website.
  • This Privacy Policy does not apply to any website(s), mobile sites, or mobile apps of third parties, even if their websites/products are linked to our Website. You should take note that the information and privacy practices of Just Traventure, business partners, advertisers, sponsors, or other sites to which Just Traventure provides hyperlink(s), may be materially different from this Privacy Policy. Accordingly, it is recommended that you review the privacy statements and policies of any such third parties with whom they interact.
  • We collect information to provide and improve our services, tailor your user experience, process transactions, and for internal analytics and administrative purposes. The types of information we may collect include:
  • Personal Identification Information: We collect personal information such as your name, email address, telephone number, and postal address when you register on our site, book a tour, or subscribe to our newsletter.
  • Travel Information: Details about your travel preferences, including destinations, dates, dietary requirements, and any other information relevant to customizing your travel experience.
  • Payment Information: To process payments for our services, we collect payment information, which may include credit/debit card numbers and billing addresses. This information is processed by our secure payment processors, and we do not store your debit/credit card & net banking or UPI details on our servers.
  • Technical and Usage Information: When you visit our website, we automatically collect information sent by your browser or mobile device. This may include your IP address, browser type, operating system, referral URLs, device information, and how you interact with our services.
  • For international bookings, Users, in compliance with the Liberalized Remittance Scheme (LRS) of RBI or any other law may be required to provide details such as their PAN information or passport details number or any such information required by the Service Provider. Such information shall be strictly used as per the aforesaid requirements only. In case a User does not wish to provide this information, We may not be able to process the booking. We will never share your PAN details without their prior consent unless otherwise such action is required by any law enforcement agency for investigation, by court order, or in reference to any legal process.

Your information is used for the following purposes:

  • Service Provisioning: To manage your bookings, provide customer support, and communicate with you about your travel arrangements and other inquiries.
  • Personalization: To offer personalized travel recommendations and content based on your preferences and previous interactions with us.
  • Marketing and Promotions: With your consent, we may use your information to send you promotional messages, marketing, advertising, and other information that may be of interest to you.
  • Improvement and Development: To analyze and understand how our services are used, leading to improvements in our website and offerings.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.
  • We do not sell or rent personal information to third parties. However, we may share your information with:
  • Service Providers: Third parties who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
  • Compliance and Harm Prevention: When legally required, or when necessary to protect our rights, customers, or others, we may share information with law enforcement agencies or other third parties for purposes of safety, security, fraud prevention, and legal compliance. However, the use of information as shared with the said service providers/suppliers for any other purpose is beyond the purview and control of JustWravel Pvt. Ltd. as they process Personal Information as independent data controllers, and hence JustWravel Pvt. Ltd. shall not be held liable for the same. The User is therefore advised to review the privacy policies of the respective service provider or supplier whose services, the User chooses to avail.
  • We implement appropriate technical and organizational measures to protect the personal information we collect and process. Despite our efforts, no security measures are completely impenetrable, and we cannot guarantee the security of data transmission over the Internet.
  • You have certain rights regarding the personal information we hold about you, including the right to access, correct, delete, or limit the use of your personal information. You may also have the right to object to processing or to withdraw consent for processing where applicable.
  • We use cookies and similar tracking technologies to track activity on our service and hold certain information. You have the option to accept or refuse these cookies and know when a cookie is being sent to your computer.
  • We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top.